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Resolve IT tickets automatically
with AI agents Live in weeks. Reduce tickets by up to 40%. Automate onboarding, offboarding,
and IT requests inside your ITSM Automate requests | Reduce L1 workload | Works in your ITSM

Trusted by IT teams and service providers

From ITSM to onboarding workflows, Autom Mate helps teams automate execution securely.

 

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What you can automate

Start with high-impact workflows that reduce ticket volume and improve service delivery.

Onboarding Agent

Automate approvals, provisioning, and access setup for new hires.

Offboarding Agent

Handle deprovisioning, access removal, and exit workflows automatically.

ITSM Triage Agent

Classify, enrich, and route tickets automatically inside your ITSM.

Helpdesk Automation

Resolve common service requests faster with AI agents and workflows.

Try it Live!

WhatsApp Agent

Built using our own Agent Composer in less than a day, this agent is ready to answer your Autom Mate questions.

TRY IT NOW

Ready-Built ITSM Agents

Deliver conversationsal automation through Microsoft Teams, WhatsApp and Slack.

START FREE (6 MONTHS)

Proven in real ITSM environments

Onitnow delivers automation as a service with Autom Mate

  • 40% ticket reduction
  • live in weeks
  • scalable across customers

    • See how it works

    How it works

    3 step:

    1. Connect to your ITSM
    2. Deploy AI agents
    3. Automate service execution
    See it in action (10 min)