AI & service automation for MSPs

Your expertise.
A service you can sell again.

Turn your expertise into services customers can buy. Build once, adapt for each customer, and track the outcome.

A service, kept in motion.

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Explore Service Catalog

180 service blueprints · 10 categories

For MSP owners & service leaders

One service.
Three steps.

Choose it. Build it. Make it repeatable.

Choose a service to sell.Pick the outcome your customers need.

Explore 180 service blueprints. Choose one outcome to package for your customers.

Explore Service Catalog ↗
Build with your AI assistant.Turn the blueprint into a working draft.

Use the service prompt with your AI client connected to your Autom Mate instance. Review the draft with your team.

See how to build ↓
Prove it with one customer.Validate once. Adapt for the next customer.

Confirm connections, approvals and completion checks. Validate the service before rolling it out.

Plan your first service ↗
The platform behind your service

Your service. Connected.

Five parts. One delivery platform.

One design.
More customers.

Define your service once. Keep each customer’s setup separate.

Start with a service
MCP · Your AI assistant, connected

Describe the outcome.
Build it together.

Connect your AI assistant to Autom Mate. Describe the service; review and deploy with your team.

Example request

“Create an offboarding service. Get approval in Teams, remove Microsoft 365 access and record the result.”

DescribeReviewTest & deploy
Connect your AI assistant

Connect Claude to Autom Mate.

Your instance. Your tools. Your permissions.

See the setup guide
Services in practice
MSP · Managed Integration as a Service

Integration expertise. A managed service.

onITnow turns integration expertise into a managed service with Autom Mate.

Read the customer story
“Autom Mate has enabled us to deliver reliable integration workflows fast.”
Time, cost and service revenue

Less effort.
More service.

Explore the business case.

Time back.

Automate the routine. Focus on exceptions.

Reuse delivery.

One service. Each customer’s configuration.

Recurring revenue.

Package an outcome customers can buy.

Explore Service Catalog Choose from 180 service blueprints.
Estimate your time savings
Your service. Your numbers.

What could your team get back?

Adjust the inputs to match your workload.

Manual handling80 hours/month
After automation20 hours/month
Estimated capacity released
60hours / month

Capacity for higher-value customer work.

How this estimate works

Monthly requests × (manual minutes − minutes after automation) ÷ 60. Include exceptions and ongoing support in the handling estimate. Waiting for approval is not active technician time.

Illustrative inputs, not measured customer results. Capacity released is not automatically a cash saving. Include setup, platform and maintenance costs when building your business case.

Explore the full cost model →

Illustrative scenario · change the inputs to estimate your own capacity.

MSP resources

Go deeper when you need to.

Three guides. Practical next steps.

msp repeatable service pricing guide cover
PRICING / 01

Price the service. Not the workflow.

Set a price. Understand delivery costs.

Read the guide
msp ai client access guide cover
AI & ACCESS / 02

Before AI touches a client tenant.

Set customer boundaries before connecting AI.

Read the guide
msp psa rmm ticket automation guide cover
SERVICE DELIVERY / 03

Connect the tools. Complete the service.

Turn connected tools into a complete service.

Read the guide
Your next service starts here

Choose the outcome.
Make it yours.