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Simplify, Scale & Accelerate ServiceNow Automation

Avoid the complexity and overheads associated with configuring your ServiceNow environment

Is ServiceNow Integration Hub too rigid or expensive for you?

Autom Mate is designed to automate workflows across departments—not just IT. This includes business-critical areas like finance, HR, legal, and supply chain, where seamless integration between cloud apps, APIs, and legacy systems is necessary to automate entire business processes. Our low-code/no-code platform empowers non-technical users to create integrations, reducing dependency on IT specialists and making it accessible to a wider range of users. 

Sample Use Cases

Alert Management

ServiceNow Integrations allow you to extend your alert management capabilities by integrating with notification services like WhatsApp, MS Exchange, Twilio, Slack, and more.

Get real-time alerts and notifications directly in the preferred communication channels, and respond quickly to critical system incidents. Improve your incident response times and overall IT efficiency with ServiceNow Integrations.

CMDB Population Integration

Transfer the devices in Network, Server, Application monitoring software to a central CMDB.

It enables you to have an up-to-date central inventory database on your ITSM tool at all times.

WhatsApp Chatbot Integration

Create a request by accessing the Service Catalogue, and incidents ticket, when a service is down. Check the status of the ticket they have opened before.

Communication can be made through ready templates and content such as pictures and videos can be sent.

User Onboarding

Streamline the process of creating and updating users in ServiceNow with Autom Mate’s user onboarding integration.

Sync users with Active Directory, SAP, and other platforms for a seamless onboarding experience and improved efficiency.

User Password Reset via WhatsApp

The Onboarding Process bot provides to add a new user and its mail address to Active Directory and Exchange Mail account with defined spec in the Service Catalog request.

It adds a new user to security and distribution groups of the related department to access the department’s emails, files and folders. Before a new user starts to your company, their all account and its right is prepared.

Integrations

Streamline Communication with ServiceNow Messaging Integrations

Integrating ServiceNow with messaging apps like WhatsApp, Slack, MS Teams and others is now easier than ever with Autom Mate. End users can access IT and business services through their preferred channels, making the ESM platform more user-friendly and accessible throughout the organisation.

Automate your ITSM Integrations

Streamline your IT operations with Autom Mate’s integration bots that automate the integration process of popular ITSM applications such as 4me, ManageEngine, Micro Focus, Jira, and more. Get real-time updates and insights on IT operations with seamless ITSM integrations.

System Integrations with ServiceNow 

Enhance efficiency and optimise workflows with system software integrations such as Active Directory, VMware, MSSQL, etc. Provide end-to-end automation for IT services and improve customer and employee satisfaction. Integrate seamlessly with popular IT systems and applications to eliminate redundancy and maximise productivity.

ServiceNow Integrations for Notification Services

Get notified instantly about critical system alerts with ServiceNow Integrations for Notification Services. Avoid missing important system notifications by integrating with third-party communication tools such as Twilio, MS Exchange, and WhatsApp. Ensure that your team stays informed and takes timely action with ServiceNow Integrations for Notification Services.

ITOM Integration Made Easy

Say goodbye to complex integrations with Autom Mate’s ITOM integration capabilities. Easily connect popular ITOM applications like OpManager, SolarWinds, PRTG and more to streamline your IT operations and improve incident management.

Centralise Asset Management with CMDB Integrations

Consolidate your IT asset data with Autom Mate’s CMDB integrations, which centralise inventories scanned in different applications into a single, comprehensive repository. Autom Mate’s integration bots make it easy to connect with high-quality CMDB applications, reducing the time and effort required to set up and maintain integrations. With ready-made libraries and a simple integration process, you can start benefiting from CMDB integrations in just minutes, improving your organisation’s asset management capabilities.

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