How to Simplify the Complexity of Automation and Integration Projects

At the simplest level, a flow will involve the integration of one app to another. This has been relatively straightforward for some time with software vendors often providing their own or a third-party connector via a technology marketplace or partner network. This is perfect if you want a simple integration of tool a. to tool b. but can be fraught with issues such as transactional pricing. Such integrations also often break if the author of the connector doesn’t update it frequently.

These issues are amplified as soon as you involve another app or an automation process into your flow. For many, the need to involve more and more integrations, automations and processing of data from multiple sources in real-time is where they step into the world of hyperautomation. This drives the need for a robust hyperflow solution, but there are very few solutions that deliver on the requirements of the organisation without compromising on cost, stability, security and ease-of-use.

Let’s look at an example flow

1. Create an Incident: As the first step of the automation, an Incident is created in ServiceNow for the Webhook payload coming from the source product.
2. If – Requesteris DB Team: Autom Mate analyzes the Incident created and redirects the autom if the requester team is DB.
   • Database Connect: Autom Mate Connects to the related Database.
   • Query: Autom Mate runs the relevant “Select” query within the Database.
   • Email Send: An email of the results of Query action will be send to the related person/team.
3. Else If – Requester is HR Team: Autom Mate analyzes the Incident created and redirects the autom if the requester team is HR.
   • AD Connect: Autom Mate connects to the related Domain Controller.
   • Create User: Autom Mate Creates a user in the connected domain controller.
   • Create User in HR Software: The user created on the HR Tool. The Restful Web Service is in use instead of out-of-box connections for the scenario of “if the HR tool of the company is not on the app list yet” to show we can still integrate with the software that supports REST Api.
4. Else: The scenario that none of the conditions are meeting.
   • Intune Get a Device: Autom Mate gets a specific Device’s information from the Microsoft Intune.
   • Jira Create Issue: Autom Mate is creating an issue in the Jira Software for technicians about the specific device.
   • Twilio Call Technician: Autom Mate triggers the Twilio and the technician of the issue is getting a call about the new issue is created and he/she needs to take care of it asap.

As you can see from this example, we can easily build out a relatively complex hyperflow that many organisations would benefit greatly from. With many automation platforms, what you place in your flow and how it connects to other processes and systems will directly impact the cost of the flow that you are creating.

So, what if you could put anything… any app, any data source, any AI process you have developed, into that flow, and only pay a single fee?

This is the reality with Autom Mate. You can design and build as complex a workflow as you require and still only pay for that single hyperflow. That’s everything between the START and STOP of the flow for a one set rate!

Autom Mate also offer the ability to use pre-built Automs – regularly used tool integrations & processes – that you can access immediately from the Autom Mate Autom Library. The visual editor makes it easy to understand how to build your own hyperflows and to expand upon the usefulness and performance of what you originally envisaged. You can also integrate your own AI enabled processes into a flow to enhance automation capabilites.

Our customers almost always utilise the benefits of the platform for more and more areas of their organisation once they see the results of their first flow. They are easily building more complex automation flows that enhance and improve the performance of their business – do you want to see how you can do the same?