What is iPaaS? Your Complete Guide to Integration Technologies

The digital revolution came with many perks that transformed the way we live and the way businesses operate. Thanks to countless numbers of digital tools and software, we can now handle tasks, big and small, in a much more convenient way than ever before. Yes, convenience is one thing that came with the digital revolution, but let’s not forget about the ever-growing disruption. Almost every day, a new application or software joins our daily ecosystem, but we rarely see different apps communicating with each other. That’s where integration platforms come into the picture to save the day, making iPaaS one of the most popular terms in the software industry. In this blog, we’ll be exploring the definition of iPaaS and how businesses can take advantage of the technology.

 

What is iPaaS and Who Needs It?

Integration Platform as a Service (iPaaS) is a software service that enables customers to connect their applications and data sources in order to automate, optimise and secure their digital business processes, and it’s gaining more popularity every day.

VynZ Research estimates that the global iPaaS market is expected to reach $10.3 billion by 2024, at a CAGR rate of 40,4% between 2020 and 2025.

There’s no doubt that software integration technologies will keep on stealing the spotlight for many years to come. Today, the first industries that come to mind when we think of iPaaS are banking, healthcare, insurance and retail. These industries rely on integration platforms for seamless customer experience across channels with a single sign-on, handling IT processes easily, and eliminating mundane workflows altogether. Of course, the sky is the limit with integration platforms, and connecting numerous flows is up to the user.

Let’s continue with how integration platforms work to streamline complex processes without the need for the human workforce.

 

How to Integrate Apps with an iPaaS?

Integration platforms provide a central hub for all of the information that is being shared between different applications, and they can be used to connect any kind of app, including software as a service (SaaS), mobile apps, and more. First things first, you need to b aware of the workflows that you want to create with integration platforms. 

Many integration platforms let users take advantage of ready-to-use workflows with the most popular apps, so we can name them as low-code or no-code platforms that don’t require users to have coding knowledge to create seamless flows. While there are exceptions, in today’s multi-disciplinary world, choosing an integration platform that offers a drag-and-drop interface is essential.

How do iPaaS work?

How does iPaaS work?

 

You can build perfectly-working bridges between users, data, apps, and APIs with an integration platform. As a technology powerhouse with years-long experience in automation, Autom Mate offers the most needed workflows that include enterprise favourites as ready-to-use templates.

 

Top Use Cases of Integration Platform as a Service that You Should be Aware of 

Businesses all around the world use iPaaS to connect with these applications and make them accessible through one system. It is also used by companies who want to keep data in one place for their customers, employees, or partners.

 

There are many iPaaS use cases, including:

Connecting CRM systems with ERP systems

To help businesses mine data on customer interactions between the two systems and identify insights that can be used to retain customers, CRM and ERP integration also help with the automation of different processes like sending out order confirmations and invoices after a purchase is made. Thankfully, iPaaS has emerged as an easy way to connect these systems effortlessly, creating massive value while eliminating taskforce.

 

Integrating data analytics tools 

Data analytics tools are great for getting viable insights. They can help you understand what’s going on with your business and provide useful information about the past, present, and future. But they have their limitations too. For example, they can’t help you make predictions about the future or tell you how to do something different in order to improve performance.

Integrating your analytics solution with an iPaaS means that you can take advantage of other features that these platforms offer, such as application integration and API management, to get more out of your data.

 

ITSM integrations with iPaaS

The IT process is one of the essential aspects of any business. The IT service management (ITSM) is the process that manages, monitors, and controls the IT processes. iPaaS provides an integration layer between ITSM and other systems to make it easier for companies to manage their IT processes.

 

 

Why you need an iPaaS? 

The main advantage of using iPaaS is that it saves time by automating repetitive tasks and integrating different systems together in an easy way, which automatically lets businesses deliver great value to their customers and themselves. 

Benefits of iPaaS

There are many benefits that can vary in different organisations and industries. Here are the main benefits of integration platform as a service:

 

  • It lowers the costs of integration by providing a single point for all integrations
  • It increases the speed of integration by providing an easy-to-use interface.
  • It reduces errors in integration by providing prebuilt connectors and templates.
  • It improves the reliability of integrations by preventing human error.
 

Higher ROI

If you’re looking for high ROI, iPaaS is your choice. According to Informatica, companies that shifted to iPaaS technologies have witnessed an average ROI of 324% within three years. Also, integration platforms create more future-proof organisations by making businesses more resilient to things to come in the future. 

 

 

Meet Autom Mate, a Hub for All of Your Integrations and Automations

Here at Autom Mate, we took automation to the next level with hyperautomation and picked the best features to offer our users an ever-growing and evolving automation and integration platform. Thanks to our community, our ready-to-use integration templates and flows are growing every day, leaving no extra work for newcomers. With Autom Mate, you can create automated flows with our simple drag-and-drop interface with whichever apps and patterns you need. See how Autom Mate makes a difference, contact our experts or offer a live demo to start imagining the future of your work. 

What is a Citizen Developer?

Every year in the tech industry, we hear a lot about “citizen developers”. They are becoming increasingly common and are often seen as the solution to all of our professional problems, such as hiring, managing processes and services, and even many technical challenges.
But what exactly does a citizen developer look like? What is their role? Who is looking for them? Why are we willing to hire them? And what are the consequences of their actions?

Citizen developer is an employee who creates application capabilities for consumption by themselves or others, using tools that are allowed by IT or business units.

The way people work is changing. As a result, organizations have begun to adopt tools and processes that are unencumbered by the rules of an IT department. This shifts the focus away from IT departments to change the way people work. These tools are called Citizen Development Tools (CDTs).

CDTs are not just useful for companies; they are essential for individuals as well. They empower individuals to create applications that can be consumed by themselves or others, in a matter of hours, with no IT involvement or permission. Citizen developers can create apps outside their organization’s normal workflows because they must do so for personal satisfaction or a business need. That person might not have access to an IT department’s team tools or resources (e.g., salesforce) and may not care where they get their data from (e.g., Google Spreadsheets). However, there’s no doubt that when an application is created outside of IT-centric products and processes, it becomes more valuable and valuable fast than anything else in terms of what it generates and how it generates it due to its open nature. As such, citizen developers have made a huge impact on the enterprise world — both in terms of its impact on business performance as well as Business Value-Added metrics like Return On Asset (ROA), Return On Investment (ROI), Return On Capital Employed (ROE), Return On Investment In Human Capital (ROIIC), and more!

Conclusion

What are the most valuable skills that you’re willing to learn and invest in? What do you want to know about your company’s culture? Once you answer these questions, it becomes much easier to build a developer community since there is a high correlation between the values expressed by employees and the behavior they pursue.