Navigating RPA and Hyperautomation for Small Businesses: Benefits, Use Cases, Trends

RPA benefits

As in their nature, small and medium-sized enterprises (SMEs) are always looking for ways to improve their efficiency and stay ahead of the competition, and as we’re entering the age of robots, automation has become an increasingly popular solution to help streamline business processes and increase productivity. While traditional automation has been helpful, intelligent automation using Robotic Process Automation (RPA) and Hyperautomation offers SMEs even greater benefits. According to a Forbes article, the future of automation lies in hyperautomation, which refers to combining RPA with artificial intelligence and machine learning to automate complex business processes. 

In this blog post, we’ll explore the benefits, use cases, and trends of RPA for small businesses and provide examples of how these technologies can help small businesses improve their operations and compete more effectively in today’s marketplace.

Benefits of RPA & Hyperautomation for Small Businesses (SMEs) 

Small businesses face unique challenges and often operate with limited resources. By leveraging RPA and hyperautomation, SMEs can benefit from increased efficiency, cost savings, and improved communication. Here are some of the main advantages of using these technologies:

Boosting Integrations

Hyperautomation unifies AI, ML, and NLP into one cohesive platform, enhancing overall system efficiency and offering an advanced level of automation. Small businesses, often restricted by limited resources and scalability challenges, find a lifeline in RPA and hyperautomation. They’re not just tools but essential allies in streamlining operations and boosting efficiency.

By optimising business processes, small enterprises are able to reduce operational costs, improve service delivery, and position themselves for competitive advantage and sustainable growth, without the complexities typically associated with advanced technologies. It’s a straightforward path to efficiency, scalability, and performance optimization, tailored to meet the unique needs and constraints of smaller operations.

A Better Communication Flow with Integrations

Integrating different systems and applications can be tedious for small businesses. However, hyperautomation can help create a better communication flow with integrations, allowing businesses to connect different systems and applications with ease, which leads to better collaboration and communication between departments, leading to improved decision-making and operational efficiency.

Higher Employee Satisfaction

The enhancement of employee well-being and job satisfaction is a pivotal aspect of organizational success. Through the integration of RPA and hyperautomation, we are positioned to transform the work landscape. These technologies are engineered to manage routine and repetitive tasks, allowing our valued employees to redirect their focus towards complex, intellectually stimulating projects.

In a workspace where automation streamlines efficiency, employees are entrusted with tasks that are both challenging and rewarding. The elimination of mundane tasks mitigates the risk of burnout, promoting an atmosphere of innovation, engagement, and heightened morale.

In essence, the strategic application of automation technologies is not merely a pathway to operational efficiency but a catalyst for workforce enrichment and organizational vitality.

Cost Saving

RPA and hyperautomation can lead to cost savings for SMEs. By automating repetitive tasks, businesses can reduce their reliance on manual labour and save money on labour costs. Additionally, automation can lead to fewer errors and faster processing times, reducing the need for costly rework. According to Vuram, Hyperautomation can result in up to 30% cost savings for businesses.

Scalability

Scalability is another benefit of RPA and hyperautomation for small businesses. As a business grows, its processes become more complex, and it can be challenging to keep up with the demand. However, with RPA and hyperautomation, businesses can scale their operations without incurring additional overhead costs.

Amplifies Automation Of Work

RPA and hyperautomation also amplify the automation of work, making it possible to automate tasks that were previously too complex or time-consuming to automate. This leads to greater efficiency, productivity, and speed.

Fosters Team Collaboration

Hyperautomation fosters team collaboration, allowing team members to work together more effectively and efficiently. This leads to improved decision-making, greater operational efficiency, and better outcomes.

Advanced Analytics And Insights

Advanced analytics and insights are another benefit of RPA and hyperautomation. By automating data collection and analysis, businesses can gain valuable insights into their operations, identifying areas for improvement and optimization.

Increases Business Agility

Hyperautomation increases business agility, allowing businesses to adapt quickly to changing market conditions and customer demands. This helps SMEs remain competitive and relevant in today’s fast-paced business landscape.

Improved Data Accessibility And Storage

Improved data accessibility and storage are another benefit of RPA and hyperautomation. By automating data collection and storage, businesses can ensure that their data is accurate, up-to-date, and easily accessible to authorised personnel. This can help businesses make informed decisions and improve their operations over time.

Use Cases of RPA & Hyperautomation for Small Businesses (SMEs)

Small businesses can benefit from a wide range of use cases of Robotic Process Automation (RPA) and hyperautomation. Here are some examples of how automation can transform different aspects of a small business.

Accounting & Bookkeeping

Accounting and bookkeeping are essential functions of every small business, and automating these tasks can save significant amounts of time and improve accuracy. With RPA, businesses can automate data entry, invoice processing, financial reporting, and other time-consuming manual tasks, which can free up accounting staff to focus on more strategic tasks and can reduce errors. According to a report by Ernst & Young, RPA can save up to 70% of the time spent on bookkeeping tasks.

Customer Service

Customer service is an essential part of any business, and RPA can help small businesses streamline their customer service processes. RPA-powered chatbots can help customers with basic queries and redirect them to human agents when needed. This can reduce the workload on human agents, improve response times, and improve the customer experience. According to a report by Accenture, RPA can reduce customer service response times by up to 90%.

Marketing & Sales

Marketing and sales are critical for small businesses to grow, and RPA can help automate repetitive tasks, such as lead generation, lead scoring, and email marketing. By automating marketing flows, small businesses can focus on more strategic activities, such as creating targeted campaigns and analysing marketing data. According to a report by Gartner, hyperautomation can increase sales productivity by up to 15%.

HR & Payroll Management

RPA can automate many HR and payroll tasks, including employee onboarding, payroll processing, and benefits administration. Automating these tasks can reduce errors, ensure compliance, and free up HR staff to focus on more strategic tasks. According to a report by Deloitte,  RPA Can reduce the average time and associated costs to execute transactional processes by 60% to 80% on average.

Supply Chain Management

Small businesses can also benefit from automating supply chains management tasks such as order processing, inventory management, and shipment tracking. With RPA, businesses can streamline these tasks, improve accuracy, and reduce lead times. According to a report by McKinsey, hyperautomation can reduce supply chain costs by up to 30%.

Small businesses can benefit from automating various aspects of their operations with RPA and hyperautomation. By automating repetitive and time-consuming tasks, businesses can improve accuracy, reduce costs, and free up employees to focus on more strategic tasks.

Automate, Integrate, Intelligate with Autom Mate

Our cutting-edge automation software combines the power of Robotic Process Automation , Artificial Intelligence , and Machine Learning to create customised, end-to-end automation solutions that drive significant business value.

Key Features of Autom Mate

  1. With Automate Mate, SMEs can leverage the benefits of hyperautomation without breaking the bank. Our platform offers flexible pricing plans that suit businesses of all sizes and enable SMEs to quickly automate manual and repetitive tasks across all departments.
  2. Our integration platform empowers SMEs to easily integrate their legacy systems with the latest technologies, ensuring their systems can operate efficiently and effectively. It helps businesses connect disparate systems and automates data exchange, reducing manual work and increasing productivity.
  3. Autom Mate provides a drag-and-drop interface for building automation flows and integraitons, making it easy for even non-technical users to create automation workflows.

With Autom Mate’s drag-and-drop interface, you can easily select pre-built actions and drag them onto the workflow canvas. You can then configure the actions using the corresponding configuration options, which are presented in a simple, intuitive way.

In conclusion, Autom Mate provides small and medium-sized enterprises with the tools and expertise they need to succeed in a rapidly changing business environment. By automating their manual tasks, integrating their systems, and leveraging the insights of AI and ML, SMEs can improve their business agility, employee satisfaction, and customer service and achieve sustainable growth.

What are the Most Popular Hyperautomation Use Cases for Enterprises?

Today, automation systems have started to take over many manual processes in almost every industry. These automation systems enhance product and service speed, success, and reliability. They use less human workforce while working faster. Therefore, a lot of different business sectors use and adapt automation systems in their work processes. However, the pace of development of technology is too fast; even the automation systems can’t compete with today’s community needs. As a result, developers try to automate the automation process. This idea is called hyperautomation, and it is very new but very popular in high-tech corporations.

 According to Gartner, hyperautomation is one of the top trends in the Top Strategic Technology Trends for 2022.  

 

 

What is Hyperautomation?

Hyperautomation is a framework and set of advanced technologies for scaling automation in the enterprise; hyperautomation aims to develop a process for automating enterprise automation. Hyperautomation mainly combines AI (Artificial Intelligence) and RPA (Robotic Process Automation) to develop a system that takes human inputs and automates the whole business process. It also uses additional very high technologies such as; Process mining tools, task mining tools, machine learning and Low/No Code. 

In short, hyperautomation is the trained version of automation processes. A hyperautomation practice involves identifying what work to automate, choosing the appropriate automation tools, using proper agile methods, and RPA enriched by AI and machine learning.

 

Now, let’s look at how hyperautomation works and what are the benefits of it.

 

How does Hyperautomation Work?

In a time when automation has become mainstream for many industries, hyperautomation brings a new layer into the process with cutting-edge technologies like integration and AI. While robotic process automation handles simple, routine tasks, hyperautomation brings intelligence into the picture to create longer, more complex flows to be handled by the technology itself. 

With AI and machine learning included in the process, hyperautomation lets you create automated flows that can take safe & secure initiatives like understanding documents, operating smart chatbots, and mining & analysing data—and the key here is the technology that leverages artificial intelligence and machine learning that works seamlessly between apps and systems.

hyperautomation consist

What are The Benefits of Hyperautomation?

Hyperautomation has numerous advantages, both for a company’s performance and employees’ well-being. 

  1. Hyperautomation increases companies’ speed and efficiency since it integrates disruptive technologies, such as AI, ML, RPA and NLP.
  2. Hyperautomation increases employee satisfaction since it reduces the number of repeated tasks and the workload of development teams.
  3. Hyperautomation also reduces the number of risks and errors in projects because it uses the combination of AI and machine learning.
  4. Hyperautomation allows faster digital transformation for companies. With this advantage, companies can compete with their rivals more successfully.
  5. Hyperautomation also reduces the cost of operating organisations. According to Gartner, by 2024, combining hyperautomation technologies with redesigned operating processes will cut costs by 30%.

 

What are The Most Popular Hyperautomation Use Cases 

Many industries and workflows take advantage of hyperautomation already, and due to its limitless potential, it’s likely that we’ll hear the term more often almost everywhere we look. Here are the most popular use cases of hyperautomation:

  • Banking & Insurance

Using hyperautomation in banking, financial services, and insurance empowers all banking processes. It significantly increases the efficiency of regulatory reporting, marketing, sales & distribution, bank servicing, payment operations, lending operations and back-office operations. Moreover, It prevents suspicious actions in banking and financial services since the hyperautomation system is supported by Al algorithms. The AI algorithms can efficiently monitor the transactions and proactively identify fraudulent activities. 

 

  • Customer Service

Customer expectations and technological developments are increasing exponentially. The demand coming from society led to more complex solutions and needs. With hyperautomation, businesses can fully automate end-to-end processes and fulfil customers’ expectations.

 

  • Healthcare Services 

The healthcare services empowered by hyperautomation can predict a lot more diseases than real doctors. Since hyperautomation has advanced analytics, the symptoms can be analysed more accurately, and correct treatment can be given faster, which can prevent deaths or fatal diseases.

 

  • Retail & eCommerce

Hyperautomation technologies can help automate several areas in the retail sector, such as order management, payments, transportation, warehousing & inventory, supplier management and stock controlling. With hyperautomation, companies can reach more customers and provide them with better services. Also, hyperautomation can help with pricing strategies in the retail sector.

  • Workplace Upskilling

Hyperautomation speeds up the process and decreases employees’ workload because hyperautomation aims to reduce repetitive processes in every workplace. This situation creates free time for employees during office hours. These free hours can be used to acquire new skills or enhance the accrued skill of employees. These new skills increase productivity and the success of the company as well.

  • Digital Agility

RPA, machine learning, and AI make automation services effortless. They can boost productivity, save time, and lower costs. These advantages make agile methods easier to use agile methods on your teams. Hyperautomation finds the correct strategy and decreases human error.

Better Than Automation: Meet Autom Mate’s Hyperautomation Technology

Autom Mate Design Studio is a hyperautomation platform which provides easy and flexible use with drag-and-drop, no-code / low-code and a web-based design environment. With years of experience in RPA and automation technologies, we managed to create a platform that levelled up automation as you know and made it super-easy and hyper-autommable!

Many businesses in IT, marketing, HR, sales, finance and procurement take advantage of the hyperautomation features of Autom Mate, which creates more use cases for newcomers to use & learn from. See how Autom Mate’s next-generation RPA makes a difference on our website.

Unlocking Hyperautomation: Transforming the Future of Work

Hyperautomation is undoubtedly one of the most groundbreaking technology trends of the 2020s. It may sound futuristic and grand, but it’s the end-product of technologies that are changing the workplace. So, what is hyperautomation? Due to its end-to-end automation model, hyperautomation is a strategic technological trend that has been widely adopted by many enterprises. With its methodology, firms may integrate and optimise processes at bigger scales to enhance performance and guarantee the highest level of efficiency. 

According to Gartner’s studies, 69 per cent of boards of directors and more than 50 per cent of CEOs are calling for accelerated growth and operational excellence in 2021. 

A key step toward attaining both is hyperautomation. Read on to learn more about hyperautomation. 

 

What is Hyperautomation?

Let’s start with the definition of hyperautomation. Hyperautomation is defined as “the combination of multiple machine learning, packaged software & automation tools to deliver work” and “deals with the application of advanced technologies, including AI and machine learning to increasingly automate processes & augment humans,” according to Gartner’s report on the Top 10 Strategic Technology Trends for 2020. 

Hyperautomation is the practice of completely automating a business process through the application of a number of cutting-edge technologies. This is accomplished mainly through the use of cutting-edge technologies, including intelligent business process management (IBPM), machine learning, robotic process automation (RPA), and artificial intelligence (AI). As a result, hyperautomation makes use of the synergy of capabilities from all of these technologies rather than relying solely on one technology, such as AI, for automation. Successful hyperautomation plans enhance the capabilities of the current tech stack and increase the scope of automation by incorporating new tools & apps into it.

The demand for high-performing fusion teams is rising as hyperautomation projects continue to expand. Initiatives towards hyperautomation have expanded, and funding is unabated. Over 80% of firms continuously self-report increasing or maintaining investment in hyperautomation initiatives.

 

Hyperautomation vs RPA—What’s the Difference?

Robotic process automation (RPA) is the use of robots that have been programmed to automate repetitive, predictable, and routine processes through interactions that are intended to resemble human behaviour. Prior to RPA, automation was driven by complicated coding. RPA has made robot execution simpler nowadays. RPA is limited to automating repetitive and preset activities, though. Cross-functional cooperation is required to implement hyper-automation. By enabling intelligent and adaptable processes that suggest the next course of action rather than repeating the same tasks until instructed to stop, hyper-automation elevates RPA to a new level. 

Hyperautomation uses new technology, such as machine learning, in low-level operations to leverage data to find patterns, learn, and add another layer of complexity beyond simple rule-based procedures.

The primary difference between RPA & hyperautomation is that. In contrast, RPA primarily focuses on robotically replacing and automating straightforward business operations. Hyperautomation is a more comprehensive transformation of how an organisation runs that elevates RPA to a higher level.

 

The Future of Hyperautomation

Automation is used in conjunction with emerging technology like AI to handle more complicated issues and streamline company procedures. Through all of this, Hyperautomation can involve humans in the process, allowing technology and people to work together rather than side by side. People who accept change will be far ahead of those who don’t as a result of hyperautomation, with the latter group falling far behind. For those with vision, hyperautomation drive will be engaged at full speed.

Hyperautomation path
The Path to Hyperautomation

Increasing cooperation to enable humans to analyse big data & apply insights to their businesses as the primary decision-makers. Wondering about hyperautomation use cases? A call centre can automate an agent’s mouse-click process to launch an application that gathers data from sources such as RPA and AI. 

What about the future of hyperautomation? Instead of automating individual operations, digital native businesses will begin to understand how to automate end-to-end workflows. Consider human resources. You’ll be able to standardise best practices, enhance productivity, and reduce blockages if you can digitise the entire process, from selecting applicants to recruiting, employee training and development, mentorship, churn prevention, and more.

It is also feasible that digital twins will continue to emerge: the virtual representation of assets, systems, and processes in order to improve performance and dependability, increase productivity and minimise risk. Healthcare executives, for instance, can determine the effects of adjusting staffing levels or rearranging a ward’s layout by conducting simulations throughout the entire institution. They can then determine whether the impact of that change in one department will also affect the other without having a direct visible impact on either patients or employees.

We live in a technology-driven world that is full of both opportunities and challenges. How will you overcome the obstacles in order to see the promises fulfilled and fully realise the benefits of automation?

 

Hyperautomate Easily with Autom Mate

With Autom Mate, you can build automated flows with the apps and patterns you require using our straightforward drag-and-drop interface. View the impact of Autom Mate, speak with one of our experts, or provide a live demo to begin picturing the future of your work. Autom Mate took automation to the next level with hyperautomation and picked the best features to offer its users an ever-growing and evolving automation and integration platform. In order to assist enterprises in achieving their objectives regardless of industry-specific requirements, it provides Digitization Framework, Robotic Process Automation, Enterprise Integration Platform (eiPaaS), and AutoML solutions.

Let’s talk about how Autom Mate takes automation to the next level

Collaborative 

Integration across all channels enables cooperative event and issue management.

Autom Mate Market Place

Hundreds of automation and integration bots are ready to use, created by experts and users.

Works 24/7, in Real-Time

Real-time notifications with communication applications

iPaaS

Integration bots are here for your use. The integration of applications into an organisation can be standardised thanks to easy iPaaS infrastructure.

AI & ML

On-the-fly machine learning methods. Drag and drop machine learning models into your automation workflows.

Drag & Drop Interface

No code / Low Code platform for integration, automation and AI needs.

 

In short, Autom Mate provides hyperautomation for everyone. Contact an expert to see how you can leverage Autom Mate.

What is iPaaS? Your Complete Guide to Integration Technologies

The digital revolution came with many perks that transformed the way we live and the way businesses operate. Thanks to countless numbers of digital tools and software, we can now handle tasks, big and small, in a much more convenient way than ever before. Yes, convenience is one thing that came with the digital revolution, but let’s not forget about the ever-growing disruption. Almost every day, a new application or software joins our daily ecosystem, but we rarely see different apps communicating with each other. That’s where integration platforms come into the picture to save the day, making iPaaS one of the most popular terms in the software industry. In this blog, we’ll be exploring the definition of iPaaS and how businesses can take advantage of the technology.

 

What is iPaaS and Who Needs It?

Integration Platform as a Service (iPaaS) is a software service that enables customers to connect their applications and data sources in order to automate, optimise and secure their digital business processes, and it’s gaining more popularity every day.

VynZ Research estimates that the global iPaaS market is expected to reach $10.3 billion by 2024, at a CAGR rate of 40,4% between 2020 and 2025.

There’s no doubt that software integration technologies will keep on stealing the spotlight for many years to come. Today, the first industries that come to mind when we think of iPaaS are banking, healthcare, insurance and retail. These industries rely on integration platforms for seamless customer experience across channels with a single sign-on, handling IT processes easily, and eliminating mundane workflows altogether. Of course, the sky is the limit with integration platforms, and connecting numerous flows is up to the user.

Let’s continue with how integration platforms work to streamline complex processes without the need for the human workforce.

 

How to Integrate Apps with an iPaaS?

Integration platforms provide a central hub for all of the information that is being shared between different applications, and they can be used to connect any kind of app, including software as a service (SaaS), mobile apps, and more. First things first, you need to b aware of the workflows that you want to create with integration platforms. 

Many integration platforms let users take advantage of ready-to-use workflows with the most popular apps, so we can name them as low-code or no-code platforms that don’t require users to have coding knowledge to create seamless flows. While there are exceptions, in today’s multi-disciplinary world, choosing an integration platform that offers a drag-and-drop interface is essential.

How do iPaaS work?

How does iPaaS work?

 

You can build perfectly-working bridges between users, data, apps, and APIs with an integration platform. As a technology powerhouse with years-long experience in automation, Autom Mate offers the most needed workflows that include enterprise favourites as ready-to-use templates.

 

Top Use Cases of Integration Platform as a Service that You Should be Aware of 

Businesses all around the world use iPaaS to connect with these applications and make them accessible through one system. It is also used by companies who want to keep data in one place for their customers, employees, or partners.

 

There are many iPaaS use cases, including:

Connecting CRM systems with ERP systems

To help businesses mine data on customer interactions between the two systems and identify insights that can be used to retain customers, CRM and ERP integration also help with the automation of different processes like sending out order confirmations and invoices after a purchase is made. Thankfully, iPaaS has emerged as an easy way to connect these systems effortlessly, creating massive value while eliminating taskforce.

 

Integrating data analytics tools 

Data analytics tools are great for getting viable insights. They can help you understand what’s going on with your business and provide useful information about the past, present, and future. But they have their limitations too. For example, they can’t help you make predictions about the future or tell you how to do something different in order to improve performance.

Integrating your analytics solution with an iPaaS means that you can take advantage of other features that these platforms offer, such as application integration and API management, to get more out of your data.

 

ITSM integrations with iPaaS

The IT process is one of the essential aspects of any business. The IT service management (ITSM) is the process that manages, monitors, and controls the IT processes. iPaaS provides an integration layer between ITSM and other systems to make it easier for companies to manage their IT processes.

 

 

Why you need an iPaaS? 

The main advantage of using iPaaS is that it saves time by automating repetitive tasks and integrating different systems together in an easy way, which automatically lets businesses deliver great value to their customers and themselves. 

Benefits of iPaaS

There are many benefits that can vary in different organisations and industries. Here are the main benefits of integration platform as a service:

 

  • It lowers the costs of integration by providing a single point for all integrations
  • It increases the speed of integration by providing an easy-to-use interface.
  • It reduces errors in integration by providing prebuilt connectors and templates.
  • It improves the reliability of integrations by preventing human error.
 

Higher ROI

If you’re looking for high ROI, iPaaS is your choice. According to Informatica, companies that shifted to iPaaS technologies have witnessed an average ROI of 324% within three years. Also, integration platforms create more future-proof organisations by making businesses more resilient to things to come in the future. 

 

 

Meet Autom Mate, a Hub for All of Your Integrations and Automations

Here at Autom Mate, we took automation to the next level with hyperautomation and picked the best features to offer our users an ever-growing and evolving automation and integration platform. Thanks to our community, our ready-to-use integration templates and flows are growing every day, leaving no extra work for newcomers. With Autom Mate, you can create automated flows with our simple drag-and-drop interface with whichever apps and patterns you need. See how Autom Mate makes a difference, contact our experts or offer a live demo to start imagining the future of your work.