What are the Most Popular Hyperautomation Use Cases for Enterprises?

Today, automation systems have started to take over many manual processes in almost every industry. These automation systems enhance product and service speed, success, and reliability. They use less human workforce while working faster. Therefore, a lot of different business sectors use and adapt automation systems in their work processes. However, the pace of development of technology is too fast; even the automation systems can’t compete with today’s community needs. As a result, developers try to automate the automation process. This idea is called hyperautomation, and it is very new but very popular in high-tech corporations.

 According to Gartner, hyperautomation is one of the top trends in the Top Strategic Technology Trends for 2022.  

 

 

What is Hyperautomation?

Hyperautomation is a framework and set of advanced technologies for scaling automation in the enterprise; hyperautomation aims to develop a process for automating enterprise automation. Hyperautomation mainly combines AI (Artificial Intelligence) and RPA (Robotic Process Automation) to develop a system that takes human inputs and automates the whole business process. It also uses additional very high technologies such as; Process mining tools, task mining tools, machine learning and Low/No Code. 

In short, hyperautomation is the trained version of automation processes. A hyperautomation practice involves identifying what work to automate, choosing the appropriate automation tools, using proper agile methods, and RPA enriched by AI and machine learning.

 

Now, let’s look at how hyperautomation works and what are the benefits of it.

 

How does Hyperautomation Work?

In a time when automation has become mainstream for many industries, hyperautomation brings a new layer into the process with cutting-edge technologies like integration and AI. While robotic process automation handles simple, routine tasks, hyperautomation brings intelligence into the picture to create longer, more complex flows to be handled by the technology itself. 

With AI and machine learning included in the process, hyperautomation lets you create automated flows that can take safe & secure initiatives like understanding documents, operating smart chatbots, and mining & analysing data—and the key here is the technology that leverages artificial intelligence and machine learning that works seamlessly between apps and systems.

hyperautomation consist

What are The Benefits of Hyperautomation?

Hyperautomation has numerous advantages, both for a company’s performance and employees’ well-being. 

  1. Hyperautomation increases companies’ speed and efficiency since it integrates disruptive technologies, such as AI, ML, RPA and NLP.
  2. Hyperautomation increases employee satisfaction since it reduces the number of repeated tasks and the workload of development teams.
  3. Hyperautomation also reduces the number of risks and errors in projects because it uses the combination of AI and machine learning.
  4. Hyperautomation allows faster digital transformation for companies. With this advantage, companies can compete with their rivals more successfully.
  5. Hyperautomation also reduces the cost of operating organisations. According to Gartner, by 2024, combining hyperautomation technologies with redesigned operating processes will cut costs by 30%.

 

What are The Most Popular Hyperautomation Use Cases 

Many industries and workflows take advantage of hyperautomation already, and due to its limitless potential, it’s likely that we’ll hear the term more often almost everywhere we look. Here are the most popular use cases of hyperautomation:

  • Banking & Insurance

Using hyperautomation in banking, financial services, and insurance empowers all banking processes. It significantly increases the efficiency of regulatory reporting, marketing, sales & distribution, bank servicing, payment operations, lending operations and back-office operations. Moreover, It prevents suspicious actions in banking and financial services since the hyperautomation system is supported by Al algorithms. The AI algorithms can efficiently monitor the transactions and proactively identify fraudulent activities. 

 

  • Customer Service

Customer expectations and technological developments are increasing exponentially. The demand coming from society led to more complex solutions and needs. With hyperautomation, businesses can fully automate end-to-end processes and fulfil customers’ expectations.

 

  • Healthcare Services 

The healthcare services empowered by hyperautomation can predict a lot more diseases than real doctors. Since hyperautomation has advanced analytics, the symptoms can be analysed more accurately, and correct treatment can be given faster, which can prevent deaths or fatal diseases.

 

  • Retail & eCommerce

Hyperautomation technologies can help automate several areas in the retail sector, such as order management, payments, transportation, warehousing & inventory, supplier management and stock controlling. With hyperautomation, companies can reach more customers and provide them with better services. Also, hyperautomation can help with pricing strategies in the retail sector.

  • Workplace Upskilling

Hyperautomation speeds up the process and decreases employees’ workload because hyperautomation aims to reduce repetitive processes in every workplace. This situation creates free time for employees during office hours. These free hours can be used to acquire new skills or enhance the accrued skill of employees. These new skills increase productivity and the success of the company as well.

  • Digital Agility

RPA, machine learning, and AI make automation services effortless. They can boost productivity, save time, and lower costs. These advantages make agile methods easier to use agile methods on your teams. Hyperautomation finds the correct strategy and decreases human error.

Better Than Automation: Meet Autom Mate’s Hyperautomation Technology

Autom Mate Design Studio is a hyperautomation platform which provides easy and flexible use with drag-and-drop, no-code / low-code and a web-based design environment. With years of experience in RPA and automation technologies, we managed to create a platform that levelled up automation as you know and made it super-easy and hyper-autommable!

Many businesses in IT, marketing, HR, sales, finance and procurement take advantage of the hyperautomation features of Autom Mate, which creates more use cases for newcomers to use & learn from. See how Autom Mate’s next-generation RPA makes a difference on our website.

What are the Most Useful iPaaS Use Cases for Enterprise?

No Code Autom Mate

When it comes to enterprise applications, data wears the crown, but taking advantage of the massive chunks of data in all of the enterprise processes can quickly become too time and energy-consuming. Thankfully, there’s a new hero that connects everything together without the need for human workforce: integration platforms, or in other words: iPaaS. In order to make sure that the data is secure, always available & leverageable, enterprises use integration platforms. In this article, we’ll tell the most popular iPaaS use cases and what a difference iPaaS makes.

According to Gartner, enterprises take advantage of integration platforms in various ways, such as routing & orchestration, data mapping, messaging, and protocol mapping.

 

Most Popular application iPaaS
Application integration use cases for enterprise. (ImageSource: Gartner)

 

Of course, when we talk about iPaaS, there are numerous branches like API-based integrations, event integrations, and B2B ecosystem integrations. Here are the most popular iPaaS solutions for the enterprise:

 

Application & Data Integrations with iPaaS

The iPaaS technology allows enterprises to integrate a variety of applications and systems with ease, without the need for custom coding or programming. Organisations can use this integration platform to bring out automated flows with remaining apps or even develop new apps or improve existing ones.

The best part is that today’s iPaaS technology lets developers and data scientists who are not experts in application integration but want to use different applications together. The iPaaS technology provides an easy way for them to do this without having any knowledge of the underlying technologies involved in application integration.

 

Data Integration with iPaaS

The use cases for data integration with iPaaS are endless, as there are countless apps, software, and data sources to link with each other, but here are some examples:

  • A company can integrate its CRM system with its ERP system so that it can send marketing emails based on what the customer has bought in the past by integrating a data analysis tool in the middle.
  • A company can gather competitor data and integrate XML files into data analysis tools to get automated information about the market.
  • A company can integrate its email marketing platform with its CRM system so that it can update customer information and send them personalised email campaigns.
  • A company can integrate its website with Facebook so that it can drive more traffic, collect more viable data, and build spot-on strategies.

 

Notification Service Integrations 

Notification service integrations allow sending notifications from one application to another, which can be done through SMS, email, or other channels like calls. This type of functionality is often used for marketing campaigns where the company would want to send out promotional messages about their products or services via SMS or email—or stay ahead of the time when it comes to being notified about critical information.

 

Linking a messaging application to ERP, CRM, ITSM, or ITOM can speed up many processes dramatically. You can get an instant message, app notification on your phone, or even a call when needed by integrating the correct software with another application.

For example, let’s talk about one of Autom Mate’s favourite integrations, ServiceDesk Plus and SolarWinds. The integration helps to automate the process of IT alerts, notifications and tickets. It also helps to manage the ticketing system by integrating with other systems such as CMDB or CRM.

 

Collaborative Integrations

Collaboration is a vital component of any business. With the help of iPaaS, not only is it possible to integrate different applications and make them work together, but it’s also possible to connect multiple organisations and teams seamlessly. Collaborative integrations allow for a better flow of information between different teams and departments in an organisation, leading to increased efficiency and productivity.

With collaborative tools like Slack and Trello, joint integrations of both systems help improve the team members’ collaboration, and that’s just a basic example.

Letting remote teams and processes work more efficiently, collaborative ITSM integrations also help reduce mistakes,  increase productivity, improve customer service, and cut down on costs while creating a more agile infrastructure. Thus, everyone is aware of the real-time situations of mega projects & processes.

 

ITSM Integration 

IT teams stand at the centre of operations, and their task stack can overflow. With ITSM integrations, companies can create perfect bridges between IT teams and employees. Even better, adding more applications into the equation lets organisations handle IT tasks more efficiently. 

 

HR Application Integrations 

Thanks to their monolithic architecture, HR workflows can greatly take advantage of iPaaS. Most companies are now using HR apps to automate their HR processes. With SAP, Oracle HR, Workday, SuccessFactors, and other HR apps available in the market, it has become easier to integrate these applications with iPaaS. 

For instance, instant messaging apps like WhatsApp or MS Teams can be integrated with corporate applications to create faster communication throughout the whole organisation. And with iPaaS, you can even take advantage of AI to automate payrolls, leaves, and more via text recognition. If we need to exemplify, your employees can text the HR app “How many days off do I have?” and get an automated answer instantly! 

 

The most popular HR integrations with iPaaS include;

  • Employee Onboarding & OffBoarding can be automated by linking HR and ITSM processes together. When an employee joins the team, the system can handle all of the automatable processes like payrolling, approval process, account creation & more.
 
  • With Employee Leave Management, employees can get automated replies about their leave situation with a simple text message or an intranet page visit. The best part is that HR doesn’t have to be involved in such easy tasks.
 
  • Travel and Holiday Requests can be made without the involvement of HR. If your HR management tool lets it, an employee can take a holiday with a manager’s approval, eliminating the process and the paperwork.
 
  • Automated Chatbots for HR are about to become the new way for HR processes. As mentioned above, employees can text software to get automated and reliable answers and solutions with chatbot and HR integrations, thanks to iPaaS.
Integration Chatbot

 

Multi-Branch Integrations with iPaaS

We mentioned that iPaaS lets organisations streamline tasks within and between branches and teams. Let’s take it a step further by creating relatively lengthy automation with the technology: onboarding.

You can streamline the onboarding process with the right integrations, like opening a company email account, reminding the IT team of the necessary hardware and software, performing Active Directory authorisation, and more. In short, if you have the apps, iPaaS is there to connect and integrate them for you!

 

Meet Drag-and-drop Automation with Autom Mate

Developing products in the automation and integration fields for years, we designed Autom Mate as an iPaaS that builds upon the technology. With Autom Mate, you can take advantage of the most remarkable hyperautomation features with a simple drag-and-drop interface. In most cases, you don’t have to code to design an automation flow, as our automation library is growing every day with ready-to-use flows created by enterprise users. 

Visit Autom Mate.com to explore the big world of iPaaS and hyperautomation, or reach an expert to see how you can leverage the technology in the best way possible.